Welcome to Ambulance Victoria Family Safe Space

AV Family Safe Space is designed to help educate and inform you, our Ambulance Victoria (AV) family members, about how best to support your loved ones, while also ensuring that you get the support you need.

AV family members perform a valuable role in supporting the mental health of our people, but they can also be impacted by the challenges that our employees and volunteers face. This site is all about connecting you with support services when you need them.

For free, 24-hour counselling support:
Call the Victorian Ambulance Counselling Unit (VACU) on 1800 626 377

In an emergency call Triple Zero (000)

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Helping family members

Family members are often the first to notice early changes in mood, thinking and behaviour that indicate their loved one is struggling.​

Seeking help

Ambulance Victoria wants to ensure that you feel supported, and are able to access the appropriate services when they are needed.

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Contact us

Ambulance Victoria support is available for all employees, volunteers and immediate family members.

Events (March - May 2022)


Fortem Australia Events. Free for First Responder families

Art Masterpiece Series
Every Tuesday, 8 – 29 March 2022

Monthly Lake Walk
Tuesday, 15 March 2022
11:00 AM or 11:30 AM

Guided Horse-Riding Trail Experience
Thursday, 24 March 2022
10:00 AM – 2:00 PM

Learn To Surf
Thursday, 31 March 2022
11:45 AM – 2:15 PM

Moonee Ponds Weekly Walking Group
Every Tuesday
February – May 2022

Eltham Weekly Walking Group
Every Thursday
February – May 2022


Fortem Australia Events. Free for First Responder families.

Weekly Cuppa, Craft and Chat
Every Wednesday
February – May 2022

Coffee Culture
Every Wednesday through March
9, 16, 23 March 2022
8:30 AM – 9:30 AM

4-week Fitness Program
10 & 17 March 2022
7:00 Am – 7:45 AM

Twilight Golf
Thursday, 24 March 2022
5:30 PM – 7:30 PM

Gippsland Discovery Trail Series
Monday, 28 March 2022
Registrations opening soon

Weekly & Virtual Events

Fortem Australia Events. Free for First Responder families.

Virtual Art – Listen and Paint!
Wednesday, 9 March 2022
6:30 PM – 7:30 PM

Virtual Art – Create your own Candy Island!
Wednesday, 23 March 2022
6:30 PM – 7:30 PM


Ambulance Victoria – Psychology Team Webinar Series.

#BreaktheBias: Conversations Supporting Women’s Mental Health

Stalking and Harassment
Tuesday, 8 March 2022
7:30 PM – 8:30 PM

Anxiety in Young Girls and LGBTIQ+ Youth post-COVID
Tuesday, 15 March 2022
7:30 PM – 8:30 PM

Autism Spectrum Disorder in Women and Girls
Tuesday, 22 March 2022
7:30 PM – 8:30 PM


Get involved

So that we can provide our employees and their family members with the most appropriate information and support we need to know what you need. We are keen to connect with family members who would like to:

  • participate in focus groups
  • stay up to date on Ambulance Victoria mental health initiatives
  • provide feedback on your needs as a family member   

To register your interest please email: vacu@ambulance.vic.gov.au   

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